Eligible Veterans, caregivers and beneficiaries can now submit travel-related claims through a new, online portal for approved healthcare appointments to any Harry S. Truman Memorial Veterans’ Hospital facility.

A news release says the portal, known as the Beneficiary Travel Self-Service System (BTSSS), replaces the kiosk method and simplifies the current claim process by eliminating the need for hard copy and in-person claim submissions.

With the new streamlined system, eligible Veterans, caregivers and beneficiaries may:

• Submit claims online 24/7, 365 days a year”
• Track the status of submitted claims;
• Reduce processing time for submitted claims; and
• Use self-help tools to make claim submissions fast and easy.

Before logging in for the first time, a DS Logon account issued by the Department of Defense (DoD) is required. A DS Logon is a form of identification that enables Veterans and caregivers to access VA and DoD sites with one username and password.

To create a DS Logon account, visit https://myaccess.dmdc.osd.mil. To submit a travel-related claim, visit https://access.va.gov/accessva, select the description that best identifies you, and then choose “Veteran Travel Claim Entry.”

For one-on-one assistance, or for more information about BTSSS, please contact Truman VA’s Beneficiary Travel Department by calling (573) 814-6215.